We believe employees flourish when they are given the freedom to focus inside and outside of work. All other values flow from this value. This is our reason for generating a profit, growing, and continuing to exist.

We make sure our company is the best product we offer.

We help employees succeed in what they want to do in their lives and in their communities.

We enable employees to be the architect and builder for their domains.

We encourage employees to do work they are good at and love doing. If they are unable or unwilling to do this in a way that loves customers, we gracefully let them go.

We regularly communicate what we expect and value.

We don’t care how, where, or when a result is achieved, so long as it’s achieved in a way that loves customers and other team members.

We empower our federal and commercial partners to achieve outcomes that make them successful in their jobs, lives, and communities.

We are direct and gracefully honest about what we believe will help a customer solve the problems that hinder their performance.

We only pursue and maintain customers when it helps us love our employees well [the employee-customer tie breaker]. If a customer makes it harder for us to love our employees or isn’t interested in achieving results, we gracefully let the customer go.